Role Summary - The Logistics Team Lead will oversee end-to-end logistics operations across the North America region, managing a team of 20 professionals while serving as a key client-facing leader. Key Responsibilities -

• Leadership & Team Management. Lead, coach, and develop a team of 20+ logistics professionals. Managing day-to-day activities of routers/planners & shipment coordinators.
• Manage workforce planning, cross-training, resource allocation, and coverage schedules. Drive employee performance, engagement, development, and succession planning.
• Handle operational escalations and ensure timely issue resolution. Client & Stakeholder Management and act as the primary point of contact for clients and internal stakeholders.
• Ensure delivery of KPIs, SLAs, and contractual commitments. Conduct Monthly Operating Reviews and present operational performance, risks, and improvement plans.
• Build strong partnerships with business, project, sourcing, finance, and logistics service providers. Logistics Operations -
• Manage transportation planning and execution for domestic and international shipments. Monitor shipment status, vessel movements, ETA tracking, inventory availability, and fulfillment requirements.
• Ensure compliance with logistics quality, safety, trade regulations, and customs requirements.
• Drive supplier performance reviews and continuous improvement initiatives.

Identify and onboard new carriers to support and oversee freight audit processes and supplier payment tracking. Process Improvement & Transformation - Lead logistics transformation projects, process standardization, and knowledge of TMS like

OTM / SAP

/Blue Yonder etc. Reporting & Analytics - Maintain logistics dashboards and operational performance reports. Analyze transportation, cost, quality, and service metrics to identify improvement opportunities.

TCS Employee Benefits Summary:

• Discretionary Annual Incentive.

Comprehensive Medical Coverage:

Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support:

Maternal & Parental Leaves.

Insurance Options:

Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth:

Commuter Benefits & Certification & Training Reimbursement.

Time Off:

Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance:

Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range:

$60,000 - $70,000 per year