Job Summary The Inbound Manager oversees the receiving department of the facility, including the unloading, check-in, QA, and put-away of inventory. They are responsible for ensuring the facility onboards accurate inventory, reporting discrepancies to procurement, and resolving issues with carriers/vendors. Reporting directly to the Inbound Operations Manager, the Inbound Manager is tasked with collaborating with department managers on other shifts to ensure compliance with all protocol and SOP's, as well as the leadership team in Inventory Control and Shipping, to problem solve and meet operational directives. Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operational Manage the day-to-day operations within the receiving department, including appointment scheduling, the unloading of import containers and domestic trailers, the systematic check-in and accuracy verification of inventory, and the storage of product ready for the shipping department. Train, coach, develop and hold accountable up to 100 employees to achieve operational metrics and satisfy the needs of the distribution center. Monitor daily, weekly, and monthly metrics for the receiving department; identify and resolve operating issues as needed. Provide clear and frequent communication to all teams regarding company policies and procedures. Lead weekly and monthly meetings to share information including metrics review, areas of improvement, employee relations issues, and provide updates on any initiatives and related projects. Analyze opportunities for improvement including productivity growth, cost reduction, damage mitigation, and increased process efficiency. People Ensure the timely completion of all employee performance reviews and provide frequent and constructive feedback to all team members in accordance with the Great Employees Only philosophy. Interact with employees regularly to promote a high level of engagement and ensure all safety regulations are followed. Promptly complete all admin duties relating to employee management to the expected standard. Leadership Collaborate with the leadership team within the building to meet the needs of the DC and foster a team mentality. Create development plans for employees to generate engagement and a leadership bench, with a focus on Team Leaders. Maintain a high level of integrity and honesty, embodying the core values of the company and modeling them for our employees. Serve as a leader not only for the assigned department, but for the entire distribution center, holding peers, managers and employees accountable to expectations.