Job Description .Outwards (Outbound) Manager -

Succession Track Company:

Supply Chain Fusion (SCF)

Location:

American Fork, Utah Compensation:

$70,000 - $85,000 Overview Supply Chain Fusion is seeking a hands-on Outbound Manager to lead high-volume warehouse operations within a structured 3PL environment. This role is part of a succession plan for the Operations Manager, offering exposure to broader operational leadership responsibilities over time. This is a critical hire due to upcoming leadership gaps, requiring someone who can ensure continuity, drive performance, and develop into a senior operations leader. Key Responsibilities Lead all outbound warehouse operations in a high-volume, multi-client 3PL environment (45+ clients, 1M+ SKUs) Manage 4 Dispatch Supervisors and warehouse teams Oversee peak volumes of up to 150,000 orders/month (single client) Drive performance across key metrics: Order turnaround times Pick & inventory accuracy Productivity & labor efficiency Aged orders & SLA adherence Team training and morale Execute labor planning and resource allocation Analyze operational data and reports to drive continuous improvement Ensure adherence to structured systems, processes, and WMS tools We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Required Qualifications 3-5+ years experience in 3PL, logistics, distribution, or eCommerce fulfillment Proven leadership experience in outbound warehouse operations Strong experience managing KPIs, reporting, and performance metrics Demonstrated ability in: Labor planning & workforce optimization Coaching supervisors and building teams Driving process improvements through data Experience with WMS and operational systems Hands-on leader who leads from the floor Process-driven, structured, and highly organized Calm under pressure; proactive and decisive Strong analytical and planning skills Passionate about team development and continuous improvement Long-term career mindset with ambition to grow into senior leadership