Exceptional Hospitality Starts with You Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Director of Parking & Transportation , you're not just overseeing daily parking garage operations - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. What It Takes to Make the Stay At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact. The ideal candidate will have the following qualifications: Prior valet or driving experience Ability to drive stick/manual shift vehicles Able to formulate complexed parking and transportation logistics for large, high profile events Ability to build and drive service culture in a face paced environment Minimum of one (1) year customer service experience Minimum of one (2) year managerial experience in a unionized environment Here's what you'll do during a typical day: Oversee parking garage operations: Manage all aspects of garage operations to ensure a safe and efficient guest experience Ensure facility safety: Monitor garage and vehicle operations, manage maintenance needs, and uphold safety protocols to minimize liability and claims Manage financial performance: Oversee department budget, billing, and cost control Delight our guests: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to inquiries, and resolve any issues in a friendly, efficient manner Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment