Road Supervisor RATP Dev

USA - 3.1

Raleigh, NC Job Details Full-time 14 days ago Benefits Paid holidays Health insurance Dental insurance 401(k) Vision insurance Qualifications Incident reporting compliance Record keeping Customer communication Team member evaluation Road transportation operations Customer service Commercial truck driving Performance feedback (performance evaluation method) Managing clients in a customer support role Dispatching DOT (Department of Transportation) regulations Driver's License Public transit system safety Hazard identification and correction Traffic incident response Safety management experience within transportation industry Bus incident reporting Incident reports for accident investigation Full Job Description As the first-line supervisor for bus operators, customers, driver field evaluation, and accident first responders, the Operations Supervisor plays a crucial role. This position is safety-sensitive and requires respectful and professional communication with other Dispatchers, Bus Operators, and Supervisors. The Operations Supervisor will be responsible for performing the duties of a Dispatcher and Road Supervisor and overseeing scheduling and administrative tasks. Requirements of the Operation Supervisor Communicate job requirements and responsibilities to bus operators and dispatchers. Responsible for day-to-day evaluation reports Assist bus operators in preparing accident reports and safety violations documents. Correct safety problems on the route/scene while documenting violations Liaison between bus operators, clients, and organizations in customer service issues Evaluate and monitor bus operator safety and performance Assist safety personnel with Department of Transportation (DOT) and Federal Transit Administration (FTA) compliance and recordkeeping. Assist in dispatching and miscellaneous clerical tasks as needed Obtain a Commercial Driver's License (CDL) required to operate vehicles at the location, maintain that license, and drive routes periodically May assist with bus operator tracking system for bus operator performance and evaluations At least 21 years old A valid driver's license in good standing Benefits We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation. We are an Equal Opportunity Employer & We Welcome Diversity to our Teams!