Job Description Help for Job Description. Opens a new window. The Warehouse shift supervisor directs/supervises the workforce on day-to-day operations/shifts, safety, and people within the warehouse. (This is meant to be a guide. Duties may vary dependent upon management.)

Essential Position Functions:

• Supervision of the order fulfillment process at assigned distribution center.
• Responsible for the inspection of all material handling equipment and truck fleet and coordination of necessary repairs and preventative maintenance.
• Coordinates routing and dispatch of daily shipping activities with in-house drivers, couriers and freight carriers.
• Provides oversight for warehouse activities including daily operations, facility and grounds maintenance and safety compliance.
• Tracks productivity to meet company requirements and maximize operational efficiency.
• Coordinates safety, systems and job specific training for warehouse associates and drivers.
• Communicates effectively with customers and provides timely follow up to problem resolution to ensure a high level of customer satisfaction.
• Completes receiving and shipping warehouse activities.
• Other duties as assigned.

This job description is intended to describe the general nature, complexity and level of work to be performed by employees assigned to this position, and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.