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Lou Malnati's Pizzeria

Outbound Warehouse Supervisor

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Job Description

We are seeking a hands-on Outbound Warehouse Supervisor to lead daily execution in a fast-paced, perishable eCommerce fulfillment operation. This is a working supervisor role responsible for both leading the team and actively supporting outbound operations to ensure accurate, on-time shipping and high productivity. Key Responsibilities Daily Outbound Execution
  • Lead and support daily shipping operations including pick, pack, and kitting
  • Ensure all orders (DTC, wholesale, and corporate) are accurate and shipped on time
  • Oversee FedEx trailer schedules and coordinate timely loading and dispatch
  • Manage trucking execution and ensure proper handoff and deliveries Labor & Throughput Management
  • Drive labor productivity and throughput to meet daily volume targets
  • Adjust staffing and workflows in real-time to maintain efficiency
  • Monitor and manage timekeeping, labor tracking, and time clock adjustments Quality & Food Safety (SQF)
  • Execute and enforce SQF programs and food safety standards
  • Ensure daily logging, tracking, and compliance documentation is completed accurately
  • Train team members on proper handling of perishable products and safety protocols Team Leadership & Development
  • Supervise, coach, and develop warehouse associates, leads, and specialists
  • Support onboarding and training, including equipment and forklift certifications
  • Act as a floor leader, stepping in wherever needed to keep operations running Equipment & Safety
  • Oversee proper use and maintenance of warehouse equipment and forklifts
  • Ensure all team members are trained, certified, and operating safely
  • Maintain a clean, organized, and safe work environment Qualifications
  • 3-5+ years of warehouse leadership experience (eCommerce or perishable preferred)
  • Proven ability to manage high-volume outbound operations
  • Strong understanding of shipping systems, carrier coordination, and fulfillment workflows
  • Experience with food safety (SQF or similar) strongly preferred
  • Ability to effectively communicate in English and Spanish (required)
  • Hands-on leadership style with ability to work in a physically active environment What We're Looking For
  • A doer + leader who isn't afraid to jump in
  • Someone who can run the floor, not just manage it
  • A problem-solver who keeps operations moving under pressure
  • Someone who is organized and communicates clearly and timely