General Supervisor

HODGE - 2.8

East Moline, IL Job Details 23 hours ago Qualifications Customer communication Staff supervision Warehouse management experience Warehouse management system Customer inquiry handling Productivity software Managing teams as a warehouse supervisor Business operations Team motivation (leadership skill) General management Data analysis software

Full Job Description Summary:

As the General Supervisor, you will play a pivotal role in leading our warehouse team to achieve operational excellence while upholding our core values. You will be responsible for overseeing all aspects of our warehouse operations to create and sustain a collaborative atmosphere that ensures seamless and efficient processes that prioritize safety, quality, and productivity.

Essential Duties:

Essential job duties for this position include the following items.

Culture and Leadership:

Foster a positive and inclusive workplace culture that promotes teamwork, accountability, and continuous improvement. Mentor and motivate warehouse staff to achieve their full potential. A key focus is identifying and developing leadership talent.

Floor Work Direction:

Ensure organizational structure and staffing is in place to provide work direction, ensuring employees have the appropriate tools and training to perform their work successfully. Collaborate with leadership to prioritize tasks and meet production goals.

Customer Relations:

Prioritize customer satisfaction by ensuring timely and accurate order fulfillment. Address customer inquiries and concerns with professionalism and empathy.

Analytical Excellence:

Utilize data driven approaches to analyze warehouse performance, identify areas for improvement and optimize processes.

Performance Tracking and Reporting:

Implement KPIs (key performance indicators) and metrics to measure and track progress. Monitor and/or drive development of reports to track performance against set benchmarks.

Adequate Staffing:

Assist with planning and communication of current and future staffing needs. Identifying potential staffing gaps and proactively working with cross-functional teams to address gaps.

Engineering Concepts:

Collaborate with the engineering team to develop and implement innovative solutions for warehouse optimization. Stay up to date with the latest advancements in warehouse technology and automation.

Safety and Compliance:

Ensure a safe working environment by upholding safety protocols and promoting a safety-first culture among all employees. Partner with safety team to stay up to date with industry regulations and compliance requirements.

Demonstrate HODGE Values:

Model HODGE core values of Family, Integrity, Ambition, Respect, and Balance. Uphold, support, and promote all company policies and procedures. Demonstrate that success comes from treating people like family.

Additional Duties:

Perform tasks as assigned to support dynamic changes in business conditions.

Requirements:

Qualifications:

To perform this job successfully, the General Supervisor must be able to perform each essential duty satisfactorily. The following requirements are representative of the minimum knowledge, skill and ability required.

Education/Experience:

Strong leadership and communication skills, with the ability to motivate and manage a diverse team. Proven experience in warehouse management with a record of accomplishment of improving operational efficiency. Highly proficient with data analysis and leveraging tools and techniques to drive desired business outcomes. Commitment to promoting a positive workplace and safety-first culture. Excellent problem-solving and decision-making abilities. Intermediate proficiency in using warehouse management software and Microsoft Office Tools. Knowledge of lean and Six Sigma principles a plus. Bachelor's degree in business, supply chain, engineering, analytics or related field or equivalent work experience.

Additional Details :

Physical demands: The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job.

Physical Activities Stand:

Frequently Walk:

Frequently Sit:

Frequently Use hands to finger, handle, or feel: Always Reach with hands and arms: Frequently Climb or balance: Sometimes Stoop, kneel, crouch, or crawl: Sometimes Talk or hear: Always Taste or smell: None Weight to be lifted/force to be exerted Up to 10 pounds: Sometimes Up to 25 pounds: Sometimes Up to 50 pounds: Sometimes Vision requirements Close vision: Clear vision at 20 inches or less Distance vision: Clear vision at 20 feet or more Color vision: Ability to identify and distinguish colors Peripheral vision: Ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point Depth perception: Three-dimensional vision, ability to judge distances and spatial relationships Ability to adjust focus: Ability to adjust the eye to bring an object into sharp focus Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Typical noise level for the work environment of this job Moderate noise: examples: business office with computers and printers, light traffic Environmental conditions Work near moving mechanical parts: Sometimes Fumes or air borne particles:

Frequently Vibration:

Sometimes