Iron Mountain is seeking a skilled Warehouse/Operations Team Lead to join our Configure to Order Operations team. This critical role involves managing the daily operations of the Logistics Center in a cost-effective way, ensuring both internal and external customer needs are met. The ideal candidate will be a leader who fosters a productive and efficient environment, directly contributing to our ability to satisfy customer demands. What You'll Do (Responsibilities) In this role, you will: Lead daily operational flow by overseeing incoming and outgoing shipments, meticulously organizing merchandise, and maintaining accurate warehouse inventory. Collaborate with team members and the Operations Supervisor to foster positive employee relations, provide comprehensive training, and escalate employee issues as necessary to maintain open communication. Ensure productivity, quality, and compliance by providing mentorship, monitoring team performance against Key Performance Indicators (KPIs), and preparing detailed operational reports to inform decision-making. What You'll Bring (Skills & Qualifications) The ideal candidate will have: Minimum of 1-2 years of proven leadership experience within a warehouse or logistics environment, specifically in fulfillment or e-commerce operations. Knowledge of Warehouse Management Systems (WMS) and/ or Enterprise Resource Planning Systems (ERPs) and skills in monitoring daily production goals and dynamically adjusting strategies to meet KPIs. Proven ability in conflict resolution and expertly managing team dynamics to foster a productive, efficient, and cohesive work environment. Physical requirements to lift at least 40 lbs, with frequent walking, carrying, reaching, standing, and stooping as required for the role.

Note:

After an offer is accepted, all selected applicants must successfully complete a background check and drug screening. What We Offer (Benefits) Starting rate at $25 per hour. Competitive Compensation and Benefits aligned with your experience. Full Health and Dental Benefits starting on the first day of employment.

Paid Time Off:

Two Weeks Paid Vacation, Seven Paid Holidays, plus Sick Pay.

Financial Wellness:

401(k) with Company Match and an Employee Stock Purchase Program.

Professional Growth:

Opportunities for continuous learning and professional growth, including Tuition Reimbursement. Call to

Action:

Ready to contribute to operational success? Apply today to join our dynamic team and help us continue our journey of innovation! #

OPS Pay:

From $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Tuition reimbursement Vision insurance

Experience:

Warehouse/Logistics Lead:

1 year (Required)

Language:

English (Required) Ability to

Commute:

Northborough, MA 01532 (Required)

Work Location:

In person