Fulfillment Center Team Lead Interval Workforce Secaucus, NJ Job Details $19 - $22 an hour 1 day ago Benefits Health insurance Retirement plan Paid sick time Qualifications Staff supervision Google Sheets Google Docs Team supervision Slack Workplace dispute resolution Warehouse management system Inventory management software Communication platforms High school diploma or GED Barcode scanning for logistics Collaborative technology platforms Microsoft Teams Leading team collaboration initiatives Managing teams as a warehouse supervisor Gmail Team motivation (leadership skill) Full Job Description We are seeking a proactive, metrics-driven Fulfillment Center Team Lead to oversee daily shift operations at a high-volume e-commerce fulfillment center. The Team Lead supports Supervisors on productivity, safety, and service levels. They lead a frontline team by example, train new associates, and solve problems as they come up.

Shift:

1st Shift, Monday-Friday, 7:00 AM to 3:30 PM. Must be flexible for extended hours, weekends, and peak holiday seasons.

Key Responsibilities Shift Leadership:

Lead daily huddles, assign labor across lines, and confirm the shift is fully staffed, including temporary associates.

Performance:

Track associate productivity against hourly targets, give real-time coaching, and work with Supervisors to meet service levels.

Order Fulfillment:

Run daily fulfillment workflows. Manage batching, holds, priorities, and cancellations in the Warehouse Management System (WMS). Enforce special packing and branding guidelines.

Inventory Flow:

Monitor staging, replenish workstations, resolve stock discrepancies, and coordinate with inbound, inventory, and outbound teams.

Hands-On Support:

Pick, pack, quality-check, and prepare shipments during peak volume.

Troubleshooting:

Document scanner, software, and hardware issues and escalate them to IT and leadership.

Safety:

Conduct daily safety audits and station inspections. Enforce 5S, PPE, and OSHA standards.

People Management:

Track attendance and timecards and manage breaks. Onboard and train new hires. Address conflicts and escalate employee relations issues to Supervisors and HR.

Continuous Improvement:

Reduce pick errors, optimize travel paths, and increase throughput.

Requirements & Qualifications Experience:

2 to 4 years in e-commerce fulfillment, distribution, or high-volume warehouse operations, including at least 1 year as a lead.

Education:

High school diploma or equivalent required. An associate's or bachelor's degree is preferred.

Systems:

Hands-on experience with WMS, RF scanners, and inventory software.

Computer Skills:

Proficient in Excel, Google Workspace (Docs, Sheets, Gmail), and Slack or Teams.

Leadership:

Able to motivate a team, resolve conflicts, and prioritize multiple tasks with urgency.

Physical Stamina:

Able to lift up to 50 lbs and stand or walk for 8 to 10 hours.

Equipment:

Forklift, pallet jack, or order picker certification is a plus.

Reliability:

Outstanding safety and attendance record.

Language:

Bilingual English/Spanish is highly preferred. Benefits We value our team members and offer a benefits package, including:

Health Insurance Retirement Plan Paid Sick Leave Salary/Compensation:

$19.00 - $22.00 per hour recblid z8tup7anfn4fiyb4itbv2uim350l31