Sales Support & Pricing Agent - Freight forwarder TriCom Quest - 4.3 Compton, CA Job Details Full-time $25 - $28 an hour 4 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Communication with suppliers Customer communication Microsoft Excel Microsoft Outlook Air freight Logistics customer service Client inquiry handling Ocean freight Freight forwarding logistics Vendor communication Handling customer service requests Forwarders Import documentation management Cross-functional communication Full Job Description Sales Support & Pricing Agent at an International Freight Forwarding Company. The role needed is pricing support for the sales team. This would involve, but is not limited to, obtaining overseas costs, assessing the best agent partner for the business, and collaborating with the salesperson to create client-facing quotes. Direct Hire $25 - 28/hr. (DOE) Compton, CA Hybrid after 3 months. 3 days/week in the office after 3 months Requirements of the
Sales Support & Pricing Agent :
Minimum of one year of ocean import operations experience; understands A-Z import operations Quoting experience is a plus Billing experience is a plus Strong verbal and written communication skills Ability to communicate effectively with clients, vendors, and internal teams A customer-focused attitude with the ability to handle inquiries professionally and courteously Ability to multitask and prioritize tasks in a fast-paced environment Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Responsibilities of the
Sales Support & Pricing Agent:
Pricing support for the Sales Obtaining overseas costs, assessing the best agent partner for the business Support the sales team by preparing proposals, cost analyses, and bid documents Analyze carrier, airline, steamship line, and trucking rates to provide competitive pricing Support new business development by identifying opportunities for competitive pricing strategies Respond to customer inquiries regarding rates, transit times, routing options, and logistics service Review shipment requirements and determine the most cost-effective transportation solutions Negotiate rates and service agreements with carriers, vendors, and logistics partners Monitor market trends, fuel surcharges, carrier costs, and industry pricing changes Generate profit margin analyses and ensure pricing meets company revenue goals Verify billing accuracy and resolve pricing discrepancies Update CRM and pricing systems with customer contacts, quotes, and sales activities Assist management with special projects related to pricing optimization and business growth Other related duties will be assigned