Warehouse Associates are the ground floor operators of Manifest for our ecommerce merchants and play a critical role in every part of the fulfillment journey. From when inventory is first delivered to our docks to the thousandth shipment fulfilled and counting, our associates are the linchpin to ensure high satisfaction and maintain long-term business partnerships with our customers. Manifest Warehouse Associates are people-centric and possess an innate ability to connect on both a personal and professional level with associates. The ideal candidate is empathetic, intuitive, and a born problem solver, even when all of the answers are not immediately clear. Maintaining successful relationships with associates and fellow colleagues is rooted not only in a commitment to fielding customers' requests effectively and efficiently, but also in anticipating their needs and providing solutions to the right people at the right time. Warehouse Associates work on-site in our San Marcos, Texas fulfillment center on the ground floor of the action and report directly to the Operations Manager.

What You'll Do:

Pick, pack, receive, and value added services Partner with other new associates to balance labor ensuring that we are operating an efficient shift while meeting all of your goals. Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. Proactively identify and manage process improvement initiatives and Lean tools. Assisting our clients in growing their online success by delighting their customers, on a daily basis. Responsible for ensuring teams are properly trained, and that their needs are addressed so they can focus on their jobs. Other duties/responsibilities as necessary.

What We're Looking For:

1+ years of experience. Successful track record of taking ownership and driving results. Proficiency in the Google Suite (Docs, Sheets, Slides) Prior experience navigating Knowledge Management and CRM tools Application of a process-driven approach to provide resolutions to customers The ability to self-motivate while being a team player, working toward individual performance goals as well as team goals Manifest.eco is an equal opportunity employer. Justice, Equity, Diversity, and Inclusion are not just words. They are the framework for how we build teams, cultivate leaders, and make business a force for good.

Job Type:

Full-time Pay:

From $18.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person