Call Center Agent

Call Center Agent Moodreact Holland, OH Job Details Full-time 16 hours ago Qualifications Customer records maintenance Phone communication Client inquiry handling Customer engagement Customer interaction during outreach Communication skills Entry level Client interaction via phone calls Office record organization Customer data entry Full Job Description About Us Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams.

We handle the tough jobs, the technical work, and the details others overlook—always with professionalism, safety, and efficiency in mind. Introduction Join a communication-focused team where customer support and professionalism are key priorities. This role is ideal for individuals who enjoy helping others and developing strong communication skills. Responsibilities Handle inbound and outbound customer calls professionally. Assist customers with inquiries, requests, and issue resolution. Provide accurate information while following company procedures. Document customer interactions and maintain organized records. Support service goals and contribute to team performance. Qualifications Strong verbal communication and active listening skills. Professional and customer-focused attitude. Comfortable working in a fast-paced call environment. Reliable, organized, and detail-oriented. Entry-level applicants encouraged; training provided.