Client Service Specialist

Client Service Specialist America's Gold Company Full-Time | On-Site |

Palm Beach Gardens Area Pay:

Starting at $1,000 Per Week (Based on Experience & Skillset) About Us America's Gold Company is a rapidly growing precious metals firm specializing in physical gold, silver, and Gold & Silver IRAs. We work with clients across the country who are looking to protect and preserve their retirement savings through real physical assets. We are NOT looking for a basic administrative assistant. We are looking for a sharp, organized, tech-savvy operator who can thrive in a fast-paced, high-performance environment and become an important part of a growing company. This role is ideal for someone competitive, driven, detail-oriented, and hungry to grow professionally and financially alongside a serious business.

This Role May Be Perfect For You If You:

✔ Learn technology quickly ✔ Like staying busy ✔ Take pride in being organized ✔ Communicate well under pressure ✔ Enjoy solving problems ✔ Work with urgency ✔ Want opportunity and advancement ✔ Hate stagnant corporate environments What You'll Be Doing You will play a direct role in supporting: Client onboarding & customer experience Gold & Silver IRA processing Compliance workflows & documentation Shipping coordination & tracking Client confirmations & follow-up CRM management & operational organization Online review & reputation management Executive and sales team support Internal workflow management between departments This position is critical to the day-to-day operations of the company. We move fast, operate with high standards, and expect professionalism and accountability from everyone on the team. What We're Looking For

REQUIRED

Strong technology & computer skills Ability to multitask in a fast-paced environment High attention to detail Strong communication skills Professional phone and email etiquette Ability to stay organized under pressure Positive attitude and strong work ethic Reliable transportation

PREFERRED

CRM experience (Salesforce & Five9 preferred) Operations or administrative experience Financial services or retirement industry exposure Experience handling client-facing communication Why This Role Is Different Most office jobs become repetitive. This one doesn't. You'll gain real exposure to: The financial industry Retirement services Operations management Compliance systems High-level client service Fast-moving business operations As the company grows, there will be opportunities for increased responsibility, advancement, and long-term growth for the right person. We are building a serious company with serious standards — and we want people who are excited to grow with it. Employee Benefits ✔ 401(k) plan with a 4% company match ✔ Healthcare benefits after 90 days of employment Culture Fit We want someone who is: Competitive Coachable Proactive Organized Dependable Mentally sharp Team-oriented Motivated by growth and opportunity This is a high-performance environment, but also a supportive team environment. Everyone here plays an important role, communicates closely, and works toward the same goals. Ready To Apply? If you're looking for a place where you can grow, learn, contribute, and become part of something bigger long-term, we'd like to hear from you. Submit your resume to apply.

Pay:

From $1,000.00 per week

Benefits:

401(k) 401(k) matching Health insurance

Work Location:

In person