Coupa Support Coordinator

Coupa Support Coordinator Apply Now Applied To save a job sign in or get started

Job ID:

10228108 Posted today Back Covington, KY, US Office High School or equivalent Full Time, Temporary 27 Experienced (Non-Manager) On-site Other/Non Classified First Shift (Day) Covington, KY, US 27 Experienced (Non-Manager) Full Time, Temporary Other/Non Classified On-site Office High School or equivalent First Shift (Day) Apply Now Applied Job details

Key Responsibilities Supplier Inbox Management:

Monitor, triage, and respond to supplier-related inquiries in the shared support inbox, ensuring all requests are tracked and resolved efficiently. Categorize, prioritize, and escalate issues based on urgency and impact to ensure timely service and compliance with service-level agreements.

Internal Form Processing:

Accurately manage sensitive supplier documentation with attention to privacy and compliance standards. Process ACH banking information updates by submitting changes through Coupa; confirm accuracy and completion of all forms.

Manage bulk upload activities:

review, validate, and execute large-scale supplier data changes in Coupa, collaborating with relevant teams as needed.

Supplier Onboarding Support:

Update supplier contact information to facilitate successful onboarding invitations and portal access. Monitor and review onboarding forms; proactively identify issues, missing data, or blockers and coordinate resolution. Escalate unresolved or complex onboarding issues to appropriate stakeholders and track outcomes to closure. Liaise with suppliers to clarify requirements, provide guidance, and ensure timely submission of needed documentation. Additional Responsibilities Maintain clear and accurate records of all actions and communications for audit and reporting purposes. Support continuous process improvement and SOP documentation for supplier management and onboarding. Train internal users and suppliers on basic Coupa navigation as needed. Recommended Skills and Qualifications Strong cross-functional communication and teamwork skills; capable of collaborating with internal departments and external suppliers. Proven experience with Coupa or similar cloud-based procurement and supplier management systems. Proficiency in Microsoft Office Suite, especially Excel (for bulk uploads, data validation, and tracking). Detail-oriented and highly organized; able to manage sensitive information with discretion and accuracy. Strong problem-solving abilities, adaptability, and a proactive approach to identifying and resolving issues. Prior experience in supplier onboarding, procurement support, or financial systems highly preferred.

Shift :

8AM - 5PM Monday -

Friday Pay :

$27-30/hr 10228108 Share this job Copied url To save a job sign in or get started To apply for this job email your details to I want more jobs like this in my inbox.

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