Customer Service Associate

Customer Service Associate Top Notch Plumbing inc. Covina, CA Job Details Part-time From $40,000 a year 8 hours ago Benefits Paid training Retirement plan Qualifications Record keeping Microsoft Excel Filing Improving operational efficiency Customer inquiry handling Administrative experience Dispatching Payroll Entry level Full Job Description Hey there! Join Top Notch Plumbing, Inc. as a part -time Customer Service Associate based in Covina, CA. We offer a competitive annual salary ranging from $40,000+/year , depending on your skills and experience, alongside a comprehensive benefits package. This is your chance to become an integral part of an office team committed to excellence in plumbing services.

YOUR SCHEDULE

You'll work part-time, Monday through Friday, from 12:00 PM to 7:00 PM . This role has the opportunity to become full-time.

YOUR DAY

As a Customer Service Associate, your day will start with efficiently dispatching service calls to our expert technicians and ensuring timely responses to customer inquiries. You'll handle a variety of administrative tasks, including organizing files, managing emails, and using software like Excel and Word to maintain records and streamline operations. Your role is crucial in maintaining our high standards of customer satisfaction and service efficiency.

WHAT WE NEED FROM YOU

Strong email management skills Ability to handle multiple responsibilities in a fast-paced environment Experience with payroll and previous work in an emergency service company is preferred but not required!

OUR STORY

We're not just your average plumbing company - we're a tight-knit team dedicated to excellence in trenchless pipelining and plumbing services. What sets us apart? We prioritize our employees' well-being by offering an array of benefits and perks. Our employees also rave about our inclusive culture and supportive work environment, where they enjoy flexible scheduling options and feel valued with company input on retirement planning. Join our team and be part of a company that invests in your success and fosters a rewarding career journey!

WE CAN'T WAIT TO HEAR FROM YOU

Join our office team today by applying through our quick and mobile-friendly initial application process. Take the first step towards a rewarding career in customer service!