Customer Service Associate (CSA)

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Requirements:

To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. Associate's degree 1+ years of customer service experience, preferably in a related field. Successful completion of provided training. Proficient computer skills. Experience with CRM preferred. Proficient with MS Office suites. Excellent phone etiquette. Outstanding communication skills, both verbal and written. People skills. Ability to sit at a desk for extended periods. Must type 40 + wpm.

Responsibilities:

We are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. You will apply your multitasking skills by listening and speaking to customers, navigating computers, and typing call documentation simultaneously. You will have the ability to swiftly gain customer confidence and trust.

Work Schedule:

Hours are Specific/35 hours/

Day Salary:

$19.78 - $29.80 hourly DOE (Depends on Experience)

Expense Allowance Apply:

Via Email (recommended) (Address provided below)