Customer Support Management

Keep the Aerospace Industry Moving — Join Us as a Flight Hours Services Repair Manager Drive Critical Operations. Influence Global Suppliers. Make an Impact.

Location:

Miami, FL |

Payrate:

$40.00/hour PDS Tech Commercial is partnering with a global leader in the aerospace industry to find a highly driven Flight Hours Services (FHS) Repair Manager who thrives in fast-paced operational environments and knows how to turn challenges into solutions. In this high-impact role, you'll serve as the primary liaison between operations teams and repair suppliers, ensuring critical aircraft components are repaired and delivered on time, within budget, and to the highest quality standards. Your expertise in supplier management, negotiation, and aerospace operations will directly support mission-critical service performance for customers around the world. If you're a results-oriented professional who excels under pressure, enjoys solving complex operational issues, and is passionate about aviation and supply chain excellence — we want to hear from you. What You'll Do As the Flight Hours Services Repair Manager, you'll oversee supplier performance across cost, lead time, quality, and operational support functions. Cost Management (30%) Challenge and validate commercial quotations in line with procurement guidelines Review pricing models including flat rate, PBH, and time & material Contribute to achieving global FHS repair cost targets Leverage technical knowledge to evaluate repair quotations using Component Maintenance Manuals (CMM) Lead Time Management (30%) Ensure suppliers meet contractual repair turnaround times Identify operational bottlenecks and root causes of delays Drive corrective actions and continuous improvement initiatives Visit supplier facilities to resolve performance issues and strengthen partnerships Coordinate activity ramp-up with internal company entities Quality Oversight (10%) Lead operational review meetings with repair shops Monitor repair status, open issues, and data reconciliation Ensure compliance with technical standards, certifications, and approved work scopes Verify adherence to EASA, FAA, CAAS, and related industry requirements Warehouse & Operational Support (20%) Monitor and manage SMS cards involving the Miami warehouse Drive resolution of abnormal inventory or operational statuses Track life-limited parts and quarantine clearances Investigate POD discrepancies and support root cause correction activities Participate in weekly operational meetings and warehouse visits Support ongoing problem-solving initiatives tied to FHS operations Additional Responsibilities (10%) Support special projects and operational initiatives as assigned What You Bring Required Qualifications Bachelor's degree in Engineering, Purchasing, Supply Chain, Aerospace, or related field Minimum 3 years of experience in aviation or supply chain operations Experience in supplier operational management and supply chain coordination Strong negotiation and relationship management skills Technical aptitude to assess repair quotations and maintenance documentation Ability to manage competing priorities in a fast-changing environment Excellent communication, leadership, and collaboration skills Proficiency with Google Workspace tools (Gmail, GSheets, GSlides) SAP experience Fluent English communication skills (spoken and written) Willingness to travel approximately 10% annually to supplier locations Preferred Qualifications Master's degree Maintenance Part 145 knowledge French and/or Spanish language skills Aerospace maintenance or repair operations experience This is more than a supply chain role — it's an opportunity to become a critical player in global aerospace operations. Ready for Takeoff? If you're ready to bring your operational expertise, supplier management skills, and aerospace passion to a role where you can make an immediate impact, apply today. Join PDS Tech Commercial and help shape the future of aerospace services. This position requires use of information or access to facilities subject to the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). These regulations may limit access of controlled technologies: 1) to U.S. Persons, including U.S. Citizens, lawful permanent residents, and other narrow categories including refugees and asylees, or 2) to certain foreign nationals that have received an export license.

Pay Details:

$38.00 to $43.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for

Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.