Customer Support Specialist

Customer Support Specialist Emmett, MI 48022 Full-time Full-time Do you want to be part of a growing business where you are valued? If you're a team player, fast learner, and someone who understands the importance of providing great customer service, then this might be the right fit for you!

Job Responsibilities:

Establish customer relationships and follow up with customers, as needed. Respond promptly to customer inquiries via phone and email. Provide information about insurance policies, coverage details, and claims processes. Assist clients with policy changes, updates, and renewals. Investigate and resolve customer issues or concerns with empathy and professionalism. General administrative tasks

Requirements:

You must hold a valid Property & Casualty insurance license or be willing to obtain (we will help with this!) in order to be considered for the position. Prior insurance experience is a plus but not required.

Contact:

Please email your resume or any questions to ashleybauer@fbinsmi.com

Job Type:

Full-time Benefits:

Paid time off

Work Location:

In person