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PE
Postal Express
Customer Service and Shipping Coordinator
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Supervisor
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Based on Arkansas data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$52,965 / year median in Arkansas
-2% projected decline
Job Description
Postal Express- Shipping Coordinator At Postal Express, every package has a destination, every customer has a timeline, and every day brings new challenges to keep things moving. That's where you come in. Working here is a lot like being an air traffic controller for packages — you'll be guiding shipments, directing workflow, solving problems on the fly, and keeping the operation safe, smooth, and efficient. What you'll do: Direct the flow of packages, shipments, and customers like a pro. Use computers and POS software to process shipments accurately. Pack items with care and problem-solve unique shipping challenges. Jump in wherever needed — no two days are the same. Support your teammates and step up when things get hectic. What we're looking for: A positive attitude and strong work ethic A happy, friendly personality with great customer service skills Willingness to learn, take coaching, and grow Hardworking, reliable, and willing to hustle when it's busy. Smart and adaptable — quick with technology and even quicker with problem-solving. Strong customer service skills — friendly, patient, and professional. Someone who takes initiative, not just waiting for instructions. Flexible schedule — evenings and weekends will be part of the job. At Postal Express, attitude matters just as much as experience. We can teach the job — we're looking for someone who genuinely enjoys helping people and wants to be part of a supportive team environment. Why join us? Fast-paced, never-boring environment. A role where your hard work really makes a difference. Growth opportunity — we're looking for someone ready to step up. Be part of a small, hardworking team that supports each other. If you thrive in high-energy and love to prevent mid-air collisions, Postal Express might be the place for you.