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Client Success Manager- Phoenix, AZ
Job Description
Technical Account Manager - Service Solutions $90,000 - $100,000 Base + Bonus Monthly Car Allowance Overview We're hiring a Technical Account Manager to support and grow a portfolio of commercial service accounts. This role is ideal for someone who can build strong client relationships, understand technical service work, and drive long-term account growth. You'll act as the key link between clients and service teams, ensuring work is delivered effectively and expectations are consistently exceeded. What You'll Do Manage and grow existing client accounts Serve as the main point of contact for service needs and issue resolution Partner with field and operations teams to ensure high-quality service delivery Lead client check-ins, performance reviews, and renewal conversations Monitor service performance and identify opportunities for improvement Identify and support additional service opportunities within accounts Maintain accurate account activity within CRM systems What You Need 5+ years in account management, service delivery, or client-facing roles Experience in HVAC, mechanical, facilities, or technical services strongly preferred Ability to communicate technical concepts clearly to clients Strong relationship-building and problem-solving skills Experience with CRM platforms (Salesforce or similar) Why Apply High-visibility role with direct impact on client retention and revenue growth Base salary + bonus tied to account performance Car allowance for client-facing responsibilities Stable, team-oriented environment with strong internal support #INDTTT #TALTTT