Our tax and financial planning small business firm is seeking an Office Manager/Client Services Admin for a year-round, part time position with seasonal full-time hours.
Key Responsibilities Financial Services:
- Complete and process client financial forms and paperwork.
- Review forms for accuracy, required information and signatures.
- Track submitted paperwork and follow up on outstanding items.
- Assist with new accounts, transfers, distributions, beneficiary changes and account updates.
- Communicate with clients, the advisors and broker-dealer regarding paperwork and follow up.
- Ability to pass background check & willingness to take Securities Industry Essential exam to complete financial planning forms
Office Manager:
- Manage the day-to-day operations , including front desk activities, scheduling appointments
- Maintain and update office calendars, ensuring efficient scheduling of appointments and meetings.
- Handle phone systems, including answering calls, taking messages, and directing inquiries to the appropriate staff members.
- Organize and maintain physical and electronic files, ensuring accurate record-keeping and easy retrieval of information.
- Demonstrate excellent phone etiquette and customer service skills when interacting with clients, staff, and external sales.
- Collate and mail out tax returns Tax Season Support During tax season, the office manager will provide administrative support, including
- Assisting with tax office workflow and client communication
- Collating and assembling completed tax return
- Obtaining required signatures & preparing completed returns for client delivery and mailing. Tax preparation experience is not required What we are looking for:
- Previous experience in financial services, banking or insurance a plus
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Proficient in Microsoft Office software & comfortable learning new software.
- Excellent communication skills, both verbal and written.
- Financial services, banking, insurance experience a plus but not required.
Schedule:
February-April :
Monday-Friday 9:00am-5pm
May:
Monday-Friday 9:00am-1:00pm
June-August:
Monday-Thursday 9:00am-1:00pm
September-January:
Monday-Friday 9:00am-1:00pm
Job Type:
Part-time Pay:
$22.50
50 per hour
Experience:
Financial services: 1 year (Preferred)
Administrative:
2 years (Preferred) Ability to
Commute:
Fair Oaks, CA 95628 (Preferred)
Work Location:
In person