Customer Service:

Desk Coordinator SelectStaffing

•3.7 Lake Forest, CA Job Details $19

•$22 an hour 1 day ago Qualifications Customer records maintenance Record keeping Managing customer accounts Microsoft Outlook Account maintenance Phone communication Spreadsheets Service scheduling Phone call screening Accounting data entry Customer support ticket management Daily transaction recording Help desk systems Organizational skills Customer issue escalation Telephone systems Customer information system software Communication skills Entry level Quality data entry Customer data entry

Full Job Description Now Hiring:

Customer Service / Call Desk Coordinator Irvine, CA | $19

•$22/hr | Monday-Friday | 8:00 AM

•5:00 PM Looking for a stable administrative opportunity with room to grow? Join a dynamic team where you'll be the key point of contact between customers and field service operations. Key Responsibilities Answer incoming customer calls and create service tickets Manage and update customer ticket queues Route calls and service requests to the appropriate teams Coordinate communication between customers and Field Engineers Schedule and coordinate onsite service visits Follow up on open tickets to ensure timely resolution Enter daily transactions and maintain accurate customer records Log customer interactions and sales calls in company software #nowhiring Qualifications Experience entering daily transactions, updating customer profiles, and logging sales calls in company software Excellent verbal and written communication skills Strong attention to detail and organizational skills Ability to multitask in a fast-paced environment Experience working in a small team environment Proficiency with Microsoft Office (Outlook, Word, Excel) Customer service experience preferred Basic knowledge of business phone systems, including call transfers and conference calling Training provided