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C
Confidential
Assistant Manager - Entry level
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Account Manager
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Scorecard
Based on California data
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What they do
A Customer Service Account Manager manages customer service for assigned customer accounts. Provides a point of contact for customers and manages communication regarding customer orders and accounts. Handles customer service requests and maintains account and order records.
$84,272 / year median in California
-12% projected decline
Job Description
As an Entry Level Assistant Manager, you'll be the go-to connection between customers and one of the most trusted names in wireless. This is a full-time role where you'll speak directly with customers, assist with service enrollments, and help manage day-to-day account activity. You'll work directly with individuals who need reliable solutions, guiding them through available plans and supporting campaign performance. You'll represent Verizon, providing real-time customer support that's clear, helpful, and customer-focused. If you're dependable, driven, and ready to grow in a team-first, results-based sales environment, we want to meet you. As an Entry Level Assistant Manager, you'll: Help customers enroll in new Verizon wireless service plans and activations Communicate service details, upgrades, and features to support confident sales decisions Provide direct, face-to-face customer service in assigned outreach areas Assist with billing questions, sales account management, and service plan recommendations Maintain accurate customer records, log sales updates, and manage account follow-ups Support daily sales performance goals and deliver a strong customer experience What we look for in an