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B&B Locksmith and Security Inc.
Office Administrator / Client Services Coordinator
Entry-Level JobVerifiedNo experience needed
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Based on California data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$61,951 / year median in California
-1% projected decline
Job Description
Office Administrator / Client Services Coordinator B&B Locksmith and Security Inc. Walnut Creek, CA Job Details Full-time $24 - $28 an hour 9 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Customer communication Administrative experience High school diploma or GED Customer relationship management Organizational skills Office management Full Job Description About the Company B&B Locksmith & Security Inc. is a leading provider of locksmith, access control, and security solutions throughout the San Francisco Bay Area. With a strong commitment to excellence and customer satisfaction, we have built a reputation for delivering high-quality services to businesses, property managers, and institutional clients. This position operates in a high-demand, fast-paced service environment and requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while supporting technicians and assisting customers. Responsibilities Oversee daily office operations and administrative functions Manage customer profiles and maintain accurate records Follow up on quotes and maintain communication with clients Support customer service and client relationship management Assist with creating weekly, monthly, and quarterly goals for office and technician staff Maintain employee files and assist with payroll administration Plan and coordinate office meetings and internal communications Maintain office calendars and technician schedules efficiently Handle vendor relationships and procurement tasks Manage front desk operations to ensure smooth workflow Requirements Previous experience in a locksmith, service, or security industry preferred High school diploma or equivalent required; associate or bachelor's degree preferred Excellent organizational and communication skills Ability to prioritize tasks and manage multiple responsibilities Experience working in a h igh-demand service environment Experience scheduling technicians or coordinating service appointments preferred Familiarity with general office operations and administrative systems Strong attention to detail and customer service skills Benefits Competitive hourly pay Paid Time Off (PTO) Health, dental, and vision insurance 401(k) retirement plan Opportunity to grow with a growing security services company Company Website www.blocksmithpro.com