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Suite Reyad
CLIENT EXPERIENCE & SALON OPERATIONS COORDINATOR
Career Insights for Customer Experience Manager
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Scorecard
Based on Colorado data
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What they do
A Customer Experience Manager manages processes used by a company to track customer interactions, improve customer service and build customer loyalty. Reviews sales and marketing interactions with customers. Gathers and analyzes customer feedback and designs practices to improve customer experience.
$64,297 / year median in Colorado
+11% projected growth
Job Description
SUITE REYAD
|ASPEN WE'RE HIRING CLIENT EXPERIENCE & SALON OPERATIONS COORDINATOR
Suite Reyad is a luxury hair salon in Aspen, known for highly personalized service and an elevated experience for our local and international clientele. We're looking for a polished, personable and highly organized individual to join our team. $25/HOUR + PERFORMANCEBONUS UP TO
$500/MONTH Following successful completion of the paid trial periodTHE ROLE WHAT WE OFFER
- Manage bookings and optimize the schedule
- Answer client calls, texts and emails
- Welcome clients and provide a high-touch experience
- Manage cancellations, waitlists and rebooking
- Support smooth day-to-day salon operations
- 4-6 week paid trial period
- Complimentary hair services
- Ongoing training
- Annual performance and salary review
- Opportunity for long-term growth
WHO WE ARE LOOKING FOR
Professional, warm, proactive, dependable and detail-oriented, with excellent communication skills and the ability to learn new systems quickly. Concierge or luxury hospitality experience preferred.TO APPLY
Send your resume + a short introduction.Benefits
- Bonuses/Stipends