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C
Cassia
Paid QMAP Training
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Supervisor
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Scorecard
Based on Colorado data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$55,306 / year median in Colorado
-1% projected decline
Job Description
We have a wonderful opportunity for you here at Castle Peak as a QMAP in Training! We will pay for your certification. Join us in this role and we will help you grow and earn your certification to become a QMAP. It is very important to Castle Peak to take good care of our residents. We want to keep them happy and healthy. Our great staff to patient ratios allow us to offer wonderful qualify of care for them and we are very proud of that service! No senior care experience necessary! We welcome candidates from all industries. Castle Peak, a senior care community located in scenic Eagle, CO, is hiring QMAPs in Training to join our team! In this role, you will provide support to the nursing team in the overall care of the residents in our community. You will assist in the comfort and well-being of our residents, giving them dignity and respect as well as friendship and a reason to smile. This is a perfect role for customer service representatives!
Position Type:
Full-Time, Flexible Hours Wage Range :
$20 - $25 / hour depending on experienceLocation:
195 Freestone Road, EagleCO 81631 QMAP
Training Responsibilities:
Provide residents' services based on service schedules and to document services provided. Exhibit a caring and compassionate attitude for others. Complete incident reports within scheduled shift. Answer help and pull cords in timely fashion and take appropriate action. Plan and complete duties with minimal direction from supervisor. Respect all employees. Other duties as assigned.QMAP Training Qualifications:
Must be interested in becoming a Qualified Medication Administration Person (QMAP). Passion working with older adults required. Ability to provide friendly customer service to residents and families. Must be responsible and reliable.Cassia Benefits:
Competitive Pay with experience-based raises Generous Paid Time Off (PTO) & 403(b)/401(k) with Employer Match Comprehensive Health Benefits (Medical, Dental, Vision, Disability, Life Insurance) for Full-Time Employees Employee Assistance Program with free confidential counseling/coaching for self and family members Pet Insurance $8Meals and Good Food About Us:
Our employees at Castle Peak love the work/life balance, breathtaking mountain views, and connecting with our amazing residents. We take pride in our hardworking employees and make sure they feel appreciated and welcomed every day they come to work. Castle Peak is located next to Eagle Ranch Village with its shopping, restaurants, and services. We are passionate about what we do and invite you to join our team today! As a Cassia community, we are dedicated to fostering fullness of life for older adults by providing compassionate, high-quality care. Our Service Standards of Respect, Excellence, Integrity, Stewardship, Compassion, Collaboration, Unity, and Innovation are the bedrock of all that we do. We value inclusivity, collaboration, and professional growth, ensuring our employees feel supported in their careers. To learn more, visit our website: https://www.castlepeak.org Join us and become part of a nonprofit organization that truly makes a difference! #LI-DNI #Cassia Cassia is an equal employment opportunity/affirmative action & veteran friendly employer.Powered by JazzHR Compensation details:
20-25 Hourly Wage PI7da615eb027f-25404-40847511Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- 403(b) Tax-Sheltered Annuity Plans
- Other Retirement and Savings