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Senior Helpers

Client Services Manager

Career Insights for Customer Service Manager (General)

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What they do

A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$70,903 / year median in Florida

+4% projected growth

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Job Description

Senior Helpers is seeking an energetic, driven Client Service Manager to assist with educating families and community partners through Life Profile Assessments in the community to keep our Veterans and Seniors healthy and safe by choosing us to provide in home care for a better quality of life outcomes. We provide all educational tools, training and supplies to promote of the quality of our organization and its services. Must be outgoing, energetic and creative to attend and organize community events, attend network meetings and other functions to help educate our Veterans, Seniors and community partners!
  • Perform Life Profile Assessments in homes and facilities.
  • Inservice Trainings with local community partners.
  • This is a field position; a company car will be provided.
  • Background in Social Services or Social Work, Home Health/ Home Care experience a plus.
Must pass a Level 2 Background screening. Senior Helpers is an equal opportunity employer.
Job Type:
Full-time Benefits:
Dental insurance Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Vision insurance
Work Location:
On the road