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BAYADA Home Health Care
Home Care Client Services Manager
Career Insights for Customer Service Manager (General)
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Scorecard
Based on Florida data
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What they do
A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$70,903 / year median in Florida
+4% projected growth
Job Description
Home Care Client Services Manager BAYADA Home Health Care
- 3.
The Client Services Manager will:
Provide superior customer service and quality home care Focus on managing coordination of client services and emergent scheduling issues Manage your Client Services Manager caseload while proactively growing it Build lasting relationships with clients, referral sources, payors and community organizations Develop strong, communicative relationships with the team Maintain effective fiscal management of your caseload by monitoring metrics Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees Qualifications for aClient Services Manager:
Bachelor degree is required Prior medical office or home care experience preferred Prior supervisory experience a plus Demonstrated record of successfully taking on increased responsibility (goal achievement) Ambition to grow and advance beyond current position Strong computer skills required (electronic medical record) Excellent communication and interpersonal skills Why you'll loveBAYADA:
Award- Winning Workplace
- Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment. Impactful Work
- Make a meaningful impact in the Pinellas County Community! Weekly Pay
- Consistent weekly paychecks to keep your finances on track. Comprehensive Benefits
- Medical, dental, vision, and more
- we've got you covered Work
- Life Balance
- Enjoy a Monday-Friday, 8:30 AM
- 5:00 PM schedule. Career Growth
- Advancement opportunities to help you grow in your career. Nonprofit Organization
- As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.