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Cairn View Winery
Wine Steward / Server/ Manager
Entry-Level JobVerifiedNo experience needed
Career Insights for Retail Customer Service Manager
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Based on Georgia data
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What they do
A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$53,816 / year median in Georgia
+22% projected growth
Job Description
Job Overview We are seeking a dedicated and enthusiastic Steward to join our team. The ideal candidate will play a crucial role in maintaining cleanliness and organization within our establishment while providing excellent customer service. This position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. Responsibilities Maintain cleanliness and organization of dining areas, kitchens, and storage spaces. Assist in the setup and breakdown of dining areas for events and daily operations. Communicate effectively with team members to ensure smooth service flow. Handle cash transactions accurately using a cash register or POS system. Provide product demos and assist customers with inquiries to enhance their experience. Supervise junior staff members, ensuring adherence to cleanliness standards and operational procedures. Perform basic math calculations for cash handling and inventory management. Address customer service issues promptly and professionally. Qualifications Strong communication skills, both verbal and written. Previous experience in customer service is preferred. Familiarity with POS systems and cash handling procedures. Basic math skills for accurate cash management. Experience in supervising or leading a team is a plus. Bilingual candidates are encouraged to apply, as this can enhance customer interactions. Ability to work flexible hours, including evenings and weekends as needed. Join our team as a Steward where your contributions will help create an exceptional experience for our guests!