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The Caregiver Foundation

Client Care Manager

Career Insights for Customer Service Manager (General)

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Based on Hawaii data

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What they do

A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$80,468 / year median in Hawaii

-2% projected decline

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Job Description

Client Care Manager The Caregiver Foundation Pearl City, HI Job Details Full-time $24 an hour 12 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Teamwork Intake Driver's License Attention to detail Law office experience Clerical experience Managing patients as a clinical case manager Bookkeeping Full Job Description About us The Caregiver Foundation is a Not-For-Profit Organization serving the emotional and practical needs of Seniors, adults living with disabilities, and their caregivers. We are professional, detail-oriented, and dedicated to making life better for our Clients.
Our work environment includes:
Office setting with some in-community work Collaborative efforts Supportive environment
  • Overview:
  • We are seeking a dedicated Client Care Manager to join our team. The ideal candidate will have a strong background in care management, an understanding of the disability and senior communities, a understanding of financial services and taxes and strong clerical skills.
  • Responsibilities:
  • Oversee and manage client care operations
  • Ensure high accuracy in record-keeping and task management
  • Conduct client needs assessments and develop plans of care
  • Collaborate with healthcare, legal, and financial professionals to provide efficient care management
  • Manage client intake processes
  • Implement case management strategies for effective client outcomes
  • Experience:
  • Previous experience in care management, financial management, insurance, and legal office assistance
  • Proficiency in English and other languages is helpful
  • Knowledge of basic bookkeeping skills
  • Strong background in case management
  • Excellent communication and interpersonal skills If you are passionate about delivering exceptional client care, possess the required experience, and are looking to make a difference in the lives of our most vulnerable community members, we invite you to apply for the Client Care Manager position with us.
Job Type:
Full-time Pay:
$24.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Experience:
Clerical:
1 year (Required) Care management: 1 year (Required)
License/Certification:
Driver's License (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance