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Peak Health and Wellness Post Falls
Peak Health and Wellness Front Desk
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Supervisor
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Based on Idaho data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$58,520 / year median in Idaho
+0% projected growth
Job Description
Join our team as a Peak Health and Wellness Front Desk Associate! In this dynamic role, you will be the welcoming face of our facility, providing exceptional customer service while managing administrative tasks with energy and professionalism. Your enthusiasm will help create a positive environment for clients and staff alike, ensuring smooth daily operations. This paid position offers an exciting opportunity to develop your customer service skills in a thriving wellness setting. Greet clients and visitors warmly, establishing a friendly and professional atmosphere at the front desk Manage multi-line phone systems to handle inquiries, appointment scheduling, and general communication efficiently Maintain organized filing systems, process paperwork accurately, and ensure confidentiality of sensitive information Provide exceptional customer support by addressing client questions promptly and courteously while maintaining excellent phone etiquette Prior customer service background in a healthcare or wellness environment is preferred Experience managing multi-line phone systems and providing customer service in a fast-paced setting Strong organizational skills with the ability to multitask efficiently while maintaining attention to detail This position is ideal for motivated individuals eager to contribute to a health-focused community while honing their customer service expertise. If you thrive in energetic environments where organization meets excellent customer care, we want to hear from you! All staff receive a free gym membership!