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Plato's Closet Naperville

Manager in Training (MIT) - Platos Closet - Naperville

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What they do

A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$55,653 / year median in Illinois

+18% projected growth

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Job Description

Manager in Training (MIT)
  • Plato's Closet
  • Naperville Plato's Closet Naperville
  • 2.
0 Naperville, IL Job Details Full-time $41,600 a year 3 hours ago Benefits Health insurance Paid time off Employee discount Flexible schedule Qualifications Customer service Team leadership Full Job Description At Plato's Closet®, you'll find a huge selection of trendy teen to young adult styles as well as those every day basics you can't live without — all at up to 70% off mall retail prices! We buy gently used teen and young adult clothes, shoes and accessories and pay CASH on the spot for items! We are looking for a manager in training with great customer service skills with flexible availability. Great employee discounts, first dibs at all our great daily arrivals, and flexible schedules are available. The ideal candidate should have work experience in a leadership role in retail/ or a similar fast-paced, detail-oriented field. Job duties of this position will include promoting a high level of customer service by ensuring customers are assisted in an enthusiastic, timely, and knowledgeable manner. Manages and promotes daily store operations, including managing and promoting the business through the Non-Negotiable Standards, handles the day-to-day operations of the store, and strives for solutions and alternatives to better the business. Train and motivate staff to meet the sales goals and provide excellent customer service. Drive sales through the understanding of the business in regards to buying merchandise, selling merchandise, pricing merchandise, and overall store merchandising. Manage the store's visual appearance to ensure it is organized, clean, and meets all customer and brand expectations. Works side by side with the Store Manager and handles the same responsibilities. This position requires reliable transportation. Must be willing to travel to Crest Hill, Naperville, Orland Park, Villa Park or Glendale Heights once a permanent position becomes available. Applicants for this position MUST BE at least 18 years old with open availability. This is a salary, Full-time, 40 hour per week, permanent position with a varied schedule. Training at various locations may be required.
Pay:
$41,600.00 per year
Benefits:
Employee discount Flexible schedule Health insurance Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Flexible Work Schedules
  • Health Insurance
  • Dental Insurance