Account Manager Client Success & Growth (Nonprofits)

Account Manager - Client Success & Growth (Nonprofits) Project World Impact - 4.0 Saint Charles, IL Job Details Full-time $40,000 - $50,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Customer relationship building Software sales Sales Salesforce Client communication Client relationship development Digital marketing tools Project management Digital marketing Customer relationship management Marketing analytics Strategic partnerships Account management Customer acquisition Full Job Description About the Role This position is a blend of client relationship management and growth-focused support, working with nonprofit organizations using PWI's Google Ad Grant services. You'll be responsible for maintaining strong partnerships with current clients while also engaging with prospective nonprofits to help them understand and benefit from our services. The role requires someone who is comfortable managing ongoing client communication while also contributing to new opportunities and expansion conversations. What You'll Do Manage Client Relationships Serve as the primary contact for a portfolio of nonprofit clients Run virtual meetings to review performance, provide updates, and align on next steps Ensure clients feel supported, informed, and confident in their marketing efforts Partner with internal teams to keep projects organized and moving forward Support Growth & New Opportunities Engage with prospective nonprofit partners to understand their needs Recommend services that align with their goals and challenges Identify opportunities to expand support for existing clients Assist with outlining solutions and contributing to proposal discussions Analyze & Communicate Performance Track campaign results and monitor overall performance Share insights and recommendations in a clear, client-friendly way Help nonprofits understand how their marketing efforts are driving impact Continuously look for ways to improve outcomes and efficiency What Makes You a Fit Confident communicator who can lead conversations and build trust Comfortable balancing relationship management with growth-focused discussions Interest in digital marketing and how it supports nonprofit missions Organized and able to manage multiple clients and priorities Able to interpret data and turn it into meaningful insights Preferred Background Experience in account management, customer success, or client services Exposure to sales, consulting, or business development conversations Familiarity with tools such as Google Ads, Google Analytics, or similar platforms

Learn More About PWI and Our Culture:

https://pwibrands.com/about-us/

Pay:

$40,000.00 - $50,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Why are you interested in working at Project World Impact?

Experience:

Customer acquisition: 1 year (Preferred) Customer relationship management: 1 year (Required)

Sales:

1 year (Required) Digital marketing: 1 year (Preferred) Software sales: 1 year (Preferred) Ability to

Commute:

Saint Charles, IL 60174 (Preferred)

Work Location:

In person