at Staffmark Investment LLC in Waukegan, Illinois, United States Job Description Now hiring for a

Manufacturing Customer Service Coordinator Location:

Waukegan, IL Pay Rate:

$19.00 per hour

Schedule:

7:00 am - 4:30 pm Monday - Friday Talk, Solve, Smile-That's the Job. We are seeking a Manufacturing Customer Service Coordinator to support production, assembly, warehouse operations, and customer service activities. This hands-on position combines manufacturing and assembly work with order entry, customer communication, inventory tracking, and administrative support. The ideal candidate has strong mechanical aptitude, excellent communication skills, and enjoys a fast-paced environment with a variety of daily responsibilities. Education Requirements High school diploma or GED required. Additional customer service, business, or office training is beneficial. Experience Requirements Ability to read and interpret assembly drawings, work instructions, and mechanical diagrams Strong mechanical aptitude Basic computer skills, including Microsoft Office Excellent customer service and communication skills Strong attention to detail and organizational abilities Previous manufacturing, assembly, warehouse, production, customer service, or order entry experience preferred Electrical manufacturing or electronics assembly experience is a plus Job Duties Assemble and disassemble electrical products according to specifications Read and interpret blueprints, assembly diagrams, and work instructions Use hand tools, power tools, measuring instruments, and assembly equipment safely Inspect completed products to ensure quality standards are met Receive, move, and organize materials throughout the facility Build and prepare pallets for outgoing shipments Maintain accurate inventory, production, and shipping records Enter customer orders and update information in the ERP system Respond to customer inquiries regarding orders, products, and shipments Prepare shipping documentation and customer correspondence Coordinate with production, warehouse, and customer service teams Assist with continuous improvement initiatives and maintain a safe work environment Preferred Qualifications Previous customer service, call center, retail, office support, or administrative experience is preferred. Experience working with CRM software, order processing systems, or customer databases is beneficial. Bilingual communication skills may be considered an asset depending on the position. Individuals who demonstrate patience, professionalism, adaptability, and excellent communication skills are well positioned for success as a Manufacturing Customer Service Coordinator. Physical Capabilities Ability to remain seated or stand for extended periods while assisting customers. Frequent use of computers, telephones, and standard office equipment. Ability to communicate clearly with customers, coworkers, and business partners. Ability to perform repetitive keyboard and data entry tasks throughout the workday. Benefits Competitive Weekly Pay Comprehensive Benefits including medical, dental, and vision coverage. Life Insurance and Disability Insurance for added peace of mind. Optional 401(k) Plan to help you prepare for the future. Supportive Team Environment focused on professional growth and customer success. "Staffmark is "Excelente " to work with." Staffmark Associate Talk the talk. Land the job. Apply now. The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs. About Us At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help. Staffmark Group is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations. To view full details and how to apply, please login or create a Job Seeker account