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Experienced Veterinary Client Service Coordinator
Career Insights for Customer Experience Manager
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Scorecard
Based on Illinois data
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What they do
A Customer Experience Manager manages processes used by a company to track customer interactions, improve customer service and build customer loyalty. Reviews sales and marketing interactions with customers. Gathers and analyzes customer feedback and designs practices to improve customer experience.
$56,053 / year median in Illinois
+9% projected growth
Job Description
Experienced Veterinary Client Service Coordinator Urban Veterinary Associates - 3.2 Westmont, IL Job Details Full-time 18 hours ago Qualifications Serving clients Full Job Description Love pets? Thrive in fast-paced environments? This could be the job for you. Experienced Veterinary Client Service Coordinator 35 N Cass Ave Westmont, IL 60559 | Full-Time Why You'll Love This Role Be the face of our hospital and the reason clients keep coming back. If you're upbeat, organized, and love a busy day that flies by—this is your spot. What You'll Do Welcome clients + pets with energy and professionalism Handle high call volume, emails, and texts Schedule appointments + manage accurate records Communicate clearly about pet care, vaccines, and treatments Process payments and keep day-to-day tasks running smoothly Keep the lobby clean, organized, and inviting What You Bring 2+ years client service experience ( vet experience = big plus ) Strong multitasking skills + attention to detail A friendly, bubbly personality Ability to stay calm and efficient in a fast-paced environment The Reality On your feet, moving, multitasking most of the day Lifting up to 30 lbs regularly (50 lbs occasionally) Working around animals, noise, and a busy clinic atmosphere Why Join Us? Privately owned, growing hospital (your ideas matter!) Supportive team + positive culture Make a real impact on pets and their people If you're ready for a role that's fast, meaningful, and never boring —we want to meet you.