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DH Pace

Account Coordinator- NAF

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Supervisor

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$55,437 / year median in Kansas

-3% projected decline

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Job Description

Account Coordinator- NAF DH Pace - 2.9 Olathe, KS Job Details 1 day ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Vision insurance 401(k) matching Employee discount Opportunities for advancement Life insurance Qualifications Customer communication Customer service problem-solving Full Job Description Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. Account Coordinator - DH Pace Company, Inc. Hybrid Work Eligibility | 100 Years in Business | Advancement Opportunities DH Pace Company, Inc. is hiring an Account Coordinator to join our Nationwide Service Team in Olathe, KS. An Account Coordinator is the liaison between internal technicians, vendors, and subcontractors, and the nationwide clients that we serve. You will be responsible for client communication, problem-solving, and basic account management. An Account Coordinator role is ideal for an upcoming or recent college graduate and/or those looking to make a career change. We are a collaborative and dynamic team that continues to grow year after year! What You'll Do Accurately enter and update data into our database and management systems Verify and correct data discrepancies and errors Maintain data confidentiality and security Assist with data organization and reporting as needed Collaborate with team members to streamline data processes Other responsibilities as assigned What You Bring Bachelor's degree and one year of administrative experience are preferred; however, an equivalent combination of education and experience will be considered! Must be able to problem solve using good judgement Ability to multi-task in a fast-paced environment Excellent communication and customer relations skills Proficiency in Microsoft Office programs #ZR #PaceID1 What We Offer Comprehensive medical, dental, and vision coverage — available your first full month Generous paid time off plus paid holidays and floating holidays Company-paid life insurance, short-term disability, and long-term disability 401(k) with employer match Health Savings Account (HSA) and Flexible Spending Account (FSA) options Voluntary benefits including supplemental life and critical illness coverage Employee discounts for you and your immediate family Competitive compensation with annual performance reviews Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.

Benefits

  • Paid Time Off (PTO)
  • Floating Holidays
  • 401(k) Plans
  • Other Retirement and Savings