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Agema Insurance Solutions

Commercial Insurance Account Manager

Career Insights for Customer Service Account Manager

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Based on Kansas data

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What they do

A Customer Service Account Manager manages customer service for assigned customer accounts. Provides a point of contact for customers and manages communication regarding customer orders and accounts. Handles customer service requests and maintains account and order records.

$73,709 / year median in Kansas

-13% projected decline

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Job Description

Commercial Insurance Account Manager Agema Insurance Solutions Overland Park, KS Job Details Full-time 9 hours ago Benefits Health insurance 401(k) Paid time off Qualifications Managing customer accounts Commercial insurance policies Customer relationship building Client rapport building Account development Property & Casualty License Customer relationship management Insurance sales Account management Full Job Description Put your skills to better use. Agema Insurance Solutions in Overland Park, Kansas, is looking for an individual with experience in the insurance industry to join our team as a Full-Time Commercial Account Manager. You will be responsible for managing customer accounts and relationships. Your ability to build rapport will be necessary as you work closely with your customers to understand their business and personal needs to offer valuable options. You will also be responsible for following up with customers to help ensure satisfaction. If you have proven experience as a commercial account manager, we want to hear from you. Apply today!
RESPONSIBLITIES
Develop insurance quotes Process customer policy change requests. Secure trailing documents from customers. Complete Evidence of Insurance requests. Share training and education knowledge and expertise with team members. Thoroughly understand and follow all underwriting, rating and compliance requirements. Maintain knowledge of new products and services. Provide exceptional customer service and support. Develop and maintain client relationships. Presents and explains insurance policy options based upon prospective client needs and their goals Responds to inquiries, cancellation requests, and sales requests within a specified timeframe. Attend training and continuing education courses. Handle customer renewals.
REQUIREMENTS
A Property & Casualty license Minimum 2 yrs experience as a commercial account manager Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Be a great self-starter with a sense of urgency. Proficiency to multi-task, follow-thru and follow-up. Great Customer Service Skills. Problem-Solving Capabilities. Works well with other employees and is a team player with a positive attitude.
Benefits:
Salary - based on experience 401 (K) Paid Time Off Health Insurance Full Time position
Job Type:
Full-time Benefits:
401(k) Health insurance Paid time off
Experience:
Insurance Account Management:
2 years (Required)
License/Certification:
Property & Casualty License (Required) Ability to
Commute:
Overland Park, KS 66211 (Required)
Work Location:
In person