Sales Administrator and Customer Service General Wire Products Worcester, MA Job Details Full-time $28 - $34 an hour 10 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Retirement plan Qualifications Computer operation Confidential information handling Microsoft Excel Microsoft Outlook Phone communication Computer literacy Writing skills Word embeddings Filing Administrative experience Customer support Clerical experience Office management Client interaction via phone calls Full Job Description Job Summary We are seeking a dynamic and detail-oriented Sales Administrator and Customer Service professional to join our team. In this role, you will be the vital link between our sales team and clients, ensuring smooth operations, efficient communication, and exceptional customer support. Your energetic approach and organizational skills will help drive customer satisfaction, streamline administrative processes, and support our sales objectives. This paid position offers an exciting opportunity to develop your office management expertise while making a positive impact on our clients and team. Our company is a wire and cable manufacturing job shop. We manufacture many different types of cables. If you have any experience in wire and cable it is a plus. Duties Maintain accurate records through data entry, filing, and updating client information in our database systems Support sales activities by preparing quotes, processing orders, and following up with clients to ensure satisfaction Assist with office management duties including calendar management, scheduling appointments, and organizing meetings Provide exceptional customer service by addressing inquiries, resolving issues efficiently, and maintaining confidentiality of sensitive information Requirements Proven experience in office management or administrative roles with strong clerical skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and computer literacy across various platforms Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment Strong communication skills both verbally and in writing Demonstrated ability to handle confidential information discreetly and professionally Previous experience in customer service or client communication roles with a focus on phone support and data entry Personal assistant experience or similar roles that require time management and organizational excellence Join us to be part of a vibrant team where your proactive approach will help us deliver outstanding service while advancing your career in office administration!

Pay:

$28.00 - $34.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person