cashier or manager Mario's Pizza and Pasta Baltimore, MD Job Details Full-time $23.73 - $28.58 an hour 9 hours ago Qualifications Bilingual Teamwork Operations management Sales conversion rate (success metric) Retail management Full Job Description Job Summary We are seeking a dynamic and dedicated individual to join our team as a Cashier or Manager. This role offers an exciting opportunity to engage directly with customers, oversee daily store operations, and lead a retail team to success. Whether you're passionate about delivering exceptional customer service or managing a retail environment efficiently, this position provides a platform to showcase your skills and grow professionally. The ideal candidate will be energetic, detail-oriented, and possess strong leadership qualities to ensure smooth store functioning and outstanding shopping experiences. Responsibilities Greet customers warmly, assist with product inquiries, and process transactions accurately using POS (Point of Sale) systems. Manage daily cash handling procedures, including balancing registers and maintaining accurate financial records. Oversee inventory control, stock replenishment, and merchandising to ensure the store remains organized and visually appealing. Lead, train, and motivate retail staff on customer service standards, sales techniques, and operational procedures. Supervise shift management activities, including scheduling staff and ensuring operational efficiency during busy hours. Conduct employee orientation, interviewing prospective team members, and participate in recruiting efforts to build a strong sales team. Monitor sales performance, manage pricing strategies, and implement promotional activities to boost retail sales. Maintain effective communication with team members regarding store policies, safety protocols, and operational updates. Ensure compliance with all store policies related to cash handling, bookkeeping, payroll processing, and inventory management. Handle customer complaints professionally and resolve issues promptly to uphold excellent customer service standards. Skills Proven experience in retail management or supervisory roles within the retail industry sales team management environment. Strong negotiation skills combined with excellent managerial communication abilities. Multilingual or bilingual capabilities are preferred for serving diverse customer bases effectively. Demonstrated proficiency in POS systems, inventory management software, and basic bookkeeping practices. Exceptional organizational skills with the ability to prioritize tasks efficiently in a fast-paced setting. Leadership qualities that inspire teamwork, foster employee development, and promote a positive work environment. Knowledge of retail math for pricing strategies, sales analysis, and budgeting purposes. Effective training & development skills to enhance team performance and operational efficiency. Excellent time management skills to handle multiple responsibilities seamlessly during shifts. Strong phone etiquette and customer service skills that create welcoming shopping experiences. Join us if you're eager to lead with energy and make a meaningful impact in a vibrant retail environment! We welcome applicants who are passionate about retail sales, operational excellence, and delivering top-tier customer service while advancing their managerial careers in a supportive setting.

Pay:

$23.73 - $28.58 per hour Expected hours: 40.0 per week

Work Location:

In person