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NSF International

Project and Client Services Manager Health Safety

Career Insights for Customer Service Manager (General)

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Based on Michigan data

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What they do

A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$69,205 / year median in Michigan

-1% projected decline

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Job Description

NSF is seeking an experienced Senior Project Manager (Hybrid Ann Arbor) to support the Health & Safety Science program. In this role, you will collaborate with experienced leaders to deliver high-quality services to our clients. You will serve as a key contact for operational tasks with the clients and internal stakeholders, responsible for building and nurturing strong, long-term relationships. This role requires a proactive, results-driven professional with outstanding communication skills and a passion for client success NSF and its subsidiaries are Equal Opportunity Employer Veterans/Disabled employers- we welcome and encourage diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. NSF is a registered user of the E-Verify employment eligibility verification system.