Part-Time Office Administrator / Customer Service Coordinator Cellulose Material Solutions, LLC - 1.0 Jenison, MI Job Details Part-time From $25 an hour 4 hours ago Qualifications Customer communication Sales support Microsoft Office Specialist Administrative experience High school diploma or GED Office experience Full Job Description About the Company Cellulose Material Solutions (CMS), a Michigan-based manufacturer focused on innovative thermal packaging and acoustical solutions. What makes CMS particularly compelling is their commitment to sustainability—many of their products are made from 70-80% recycled and renewable materials, helping customers reduce environmental impact while maintaining high performance. About the Role CMS is looking for a dependable and highly organized Part-Time Office Administrator / Customer Service Coordinator to help keep our office and customer support functions running smoothly. This is an ideal opportunity for someone looking for a consistent weekday schedule of approximately 20-25 hours per week while maintaining a part-time work arrangement. This position works on-site Monday through Friday. We are looking for someone who can provide daily office coverage, with some flexibility in the specific start and end times. You'll work closely with our sales, manufacturing, purchasing, and accounting teams and serve as an important resource for both our customers and internal team. What You'll Do Customer & Order Support Process customer purchase orders and enter order information accurately. Respond to customer questions regarding orders, shipments, and account information. Coordinate customer sample requests. Prepare customer invoices and supporting documentation. Communicate with sales and production regarding order status and customer needs. Office Administration Support day-to-day office operations and serve as a point of contact for incoming calls. Create and distribute job packets and manufacturing documentation. Maintain customer, vendor, shipping, and other business records within our ERP system. Set up new customer and vendor accounts and coordinate required documentation. Maintain electronic and physical filing systems. Order and maintain office, conference room, and breakroom supplies. Assist management with reports, special projects, and administrative needs. Purchasing & Accounting Support Generate purchase orders and receive inventory against POs. Enter supplier invoices and vouchers. Match packing slips, invoices, and purchasing documentation. Process and reconcile corporate credit card receipts. Maintain accurate item and customer master information. Provide backup support for purchasing, inventory, and accounting processes. What We're Looking For 2+ years of experience in office administration, customer service, order entry, or a similar administrative role. Strong organizational skills and attention to detail. Comfortable juggling multiple responsibilities and shifting priorities. Strong written and verbal communication skills. Proficiency with Microsoft Office. Experience working with ERP/MRP systems is preferred. Manufacturing office experience is a plus. Basic knowledge of purchasing, invoicing, inventory, or accounting processes is helpful. High school diploma required; associate degree or additional education is a plus.

Schedule Part-time:

approximately 20-25 hours per week Monday through Friday On-site position Consistent daily office coverage is required. Some flexibility may be available when establishing the daily schedule.

Pay:

From $25.00 per hour Expected hours: 25.0 per week Application Question(s): Do you use nicotine (smoke, vape, chew)?

Work Location:

In person