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As a Donation Attendantyou'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.
What You'll DoProvide exceptional donor service by greeting donors and offering assistanceProcess and track donations accuratelyMaintain a clean and well-organized donation areaSort, load, and unload Salvation Army trucks per center policyPower sort donations as they arrive (where applicable)Support production processes as neededSafeguard all donated materials and assigned equipmentReport any complaints, damage, or injuries occurring in the donation areaGuide donors on acceptable materials and provide information about pickup services for heavy itemsTraining ProvidedPaid training donation process, production standards, and store proceduresOngoing coaching and support from store leadershipOpportunity to build retail and customer service skillsWhy Join UsMission-driven work that supports programs in your communityOn-the-job trainingTeam-oriented environmentEmployee Discount, Employee Assistance Program, and more! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.
TS
The Salvation Army USA Central Territory
PartTime Donation Processing Associate
Entry-Level JobVerifiedNo experience needed
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Based on Michigan data
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What they do
A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$54,598 / year median in Michigan
+19% projected growth
Job Description
Donation Processing AssociateLocation:
Auburn Hills MIPay:
$13.73 - $15.73 per hourJob Type:
Part-timeSchedule:
25 hours per week, including evenings, weekends, and holidays as scheduled About the RoleAt The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community.As a Donation Attendantyou'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.
What You'll DoProvide exceptional donor service by greeting donors and offering assistanceProcess and track donations accuratelyMaintain a clean and well-organized donation areaSort, load, and unload Salvation Army trucks per center policyPower sort donations as they arrive (where applicable)Support production processes as neededSafeguard all donated materials and assigned equipmentReport any complaints, damage, or injuries occurring in the donation areaGuide donors on acceptable materials and provide information about pickup services for heavy itemsTraining ProvidedPaid training donation process, production standards, and store proceduresOngoing coaching and support from store leadershipOpportunity to build retail and customer service skillsWhy Join UsMission-driven work that supports programs in your communityOn-the-job trainingTeam-oriented environmentEmployee Discount, Employee Assistance Program, and more! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.