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RF
Ric's Food Center
Assistant Customer Service Manager
Career Insights for Retail Customer Service Manager
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Scorecard
Based on Michigan data
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What they do
A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$54,598 / year median in Michigan
+19% projected growth
Job Description
Are you looking for a flexible, full-time position with alternating weekends? We are looking for an Assistant Customer Service Manager to join our team.
Requirements:
Proficiency in Microsoft Office and customer service software. Outstanding written and verbal communication skills. Good understanding of management practices and techniques. Must be fully available from 630 am until 1030pm.Qualifications:
Must have at least two years of experience in a retail setting. Must have 1-year of management experience.Benefits include:
Medical, dental, and vision insurance. Competitive 401K match. Friendly customer base. Team atmosphere. Career advancement opportunities.Duties Include:
Daily operation of a retail grocery cashier office. Customer service specialist to ensure the highest customer satisfaction. Develop department schedules to operate at maximum efficiency while maintaining payroll budgets. Employee engagement to ensure proper store procedures are being followed.Benefits
- 401(k) Plans
- Health Insurance
- Dental Insurance
- Vision Insurance