Job Summary We are seeking a dedicated and personable Account Manager/Collector to join our team. The ideal candidate will be responsible for managing a portfolio of car sale accounts, ensuring timely payments, and maintaining excellent customer relations. This role involves working closely with customers to facilitate financing approvals, completing sales contracts, and supporting various dealership duties as needed. The successful candidate will play a key role in optimizing account collections while delivering exceptional service to our clients. Pay This position has a hourly base pay with weekly bonuses based on collections. With your weekly bonus hourly pay can range from $17-42.00 Responsibilities Collect on approximately half of the car sale accounts by engaging with customers to secure payments and resolve outstanding balances. Maintain positive and professional relationships with assigned accounts to encourage timely payments and customer satisfaction. Work with incoming customers to obtain financing approval, guiding them through the approval process efficiently. Review and explain sales contracts with customers upon approval, ensuring they understand the terms and complete the necessary paperwork to finalize the vehicle sale. Manage incoming phone calls and emails related to account inquiries, payment arrangements, or other dealership concerns. Support other dealership duties as needed, including assisting with administrative tasks and customer service activities. Collaborate with team members to improve collection strategies and enhance overall customer experience. Requirements Previous experience in account management, collections, or customer service within the automotive or finance industry is preferred. Strong communication skills with the ability to build rapport with customers and handle sensitive conversations professionally. Excellent organizational skills and attention to detail to manage multiple accounts effectively. Ability to work independently while maintaining a team-oriented attitude. Basic knowledge of financing processes and contract review is advantageous. Reliable, proactive, and customer-focused mindset committed to achieving collection goals while providing outstanding service. This position offers an engaging environment where your interpersonal skills and dedication can make a significant impact on our dealership's success.
Some job benefits are:
401K Insurance Paid time off Holidays off Barbecues Company provided snacks and beverages Set schedule Great co workers Small family atmosphere If this sounds like something you are interested in, please send over your resume or reach out to schedule an interview!
Pay:
$17.00 - $42.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) Dental insurance Health insurance Paid sick time Paid time off Paid training