Customer Service & Order Entry Coordinator

Job Summary Belle Plaine Block & Tile is a small, family-owned concrete production company looking for a reliable and organized team member to support our office operations. This role focuses on customer service, order entry, and delivery coordination —perfect for someone who enjoys a fast-paced environment and working with both customers and a team.

Responsibilities:

Customer Service Answer incoming phone calls and assist customers with orders and questions Provide product information and support to contractors and homeowners Maintain clear and professional communication with customers Sales Order Entry Create and process sales orders and quotes in Sage 100 Review orders for accuracy and follow up as needed Process Sales Orders into Invoices Scheduling & Coordination Assist with scheduling deliveries and coordinating with drivers & contractors Communicate order details with yard and production teams Help ensure orders are completed accurately and on time Help ensure customers are Happy! General Office Support Manage emails and daily office communication Maintain organized files and paperwork Assist with general administrative tasks as needed Assist with year end office tasks Assist with Inventory entry as needed Assist with special projects through out the year Qualifications Previous customer service or office experience preferred Strong communication and organizational skills Ability to multitask in a busy environment Detail-oriented and dependable Proficient in Microsoft Office (Outlook, Excel, Word) Experience with Sage 100 is a plus, but not required Self Starter / Motivated individual Phone management

• Must be comfortable talking on the phone and greeting customers Data entry skills
• Sales/Inventory/AP/AR/PO is a plus! Experience with any accounting software is a plus What We Offer Full-time, steady hours (8:30 am
• 5:00 pm Monday-Friday) Supportive, team-oriented environment Small business atmosphere where your role makes an impact Apply Today Submit your resume through Indeed or email office@BPBT.

com

Job Type:

Full-time Pay:

$25.00

• $28.

00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off

Experience:

Customer service: 2 years (Preferred)

Language:

Spanish (Preferred) Ability to

Commute:

Belle Plaine, MN 56011 (Required)

Work Location:

In person