Wellness Coordinator NE Wellness - 1.0 Minneapolis, MN Job Details Part-time | Full-time From $18 an hour 3 hours ago Benefits Employee discount Qualifications Google Workspace Sales Customer service Salon software

MINDBODY

Attention to detail Data entry Stocking Typing Full Job Description Front Desk / Wellness Coordinator - NE Wellness NE Wellness is seeking a friendly, dependable, and organized Wellness Coordinator to join our front desk team in Northeast Minneapolis. Our clinic offers massage therapy, acupuncture, float therapy, infrared sauna, and other wellness services. As a Wellness Coordinator, you'll help clients feel welcome, keep appointments running smoothly, and help them explore services that fit their interests and needs. This is an active, hands-on position that combines customer service, scheduling, sales, and daily clinic upkeep. We're looking for someone who takes initiative, learns quickly, and stays attentive and composed when several things need attention at once.

Position Details Job type:

Part-time and full-time opportunities

Pay:

$18 per hour, plus commission on product sales Weekly hours and schedule to be determined based on clinic needs and candidate availability Shifts may include opening, mid-day, and closing shifts Evening and weekend availability required Responsibilities Welcome clients, provide clinic tours, and explain our services. Manage appointment scheduling, check-ins, check-outs, and room assignments. Answer phone calls and respond to client messages and inquiries. Help clients understand memberships, packages, promotions, and retail products. Process payments and maintain accurate client and transaction records. Confirm required forms are completed and handle client information with care and discretion. Communicate with providers and coworkers to support smooth scheduling and client care. Respond thoughtfully to client concerns and involve management when needed. Complete room turnover, laundry, and daily and weekly cleaning tasks. Perform routine sauna, cold plunge, and float maintenance according to clinic procedures. Keep reception and shared spaces clean, organized, and welcoming. Assist with retail pricing, stocking, data entry, administrative tasks, and occasional events. Qualifications Strong communication and customer service skills. Dependability, attention to detail, and consistent follow-through. Ability to prioritize tasks and adapt when schedules or client needs change. Comfort learning new software and using email, Microsoft Office, and Google Workspace. Willingness to participate in cleaning, laundry, and equipment care throughout each shift. Interest in health and wellness and willingness to learn about our services. Previous customer service, reception, hospitality, or retail experience preferred. Sales experience and familiarity with booking software, such as Boulevard or Mindbody, are a plus. Benefits Free access to infrared sauna, red light therapy, cold plunge, float therapy, community acupuncture, and the optimization room. Employee discounts on other services and retail products. Scheduling flexibility within the position's evening and weekend coverage needs. To Apply Please submit your resume and a brief note about your interest in the position. Include your availability, particularly evenings and weekends, and the number of hours you're seeking each week.

Job Types:

Full-time, Part-time Pay:

From $18.00 per hour

Benefits:

Employee discount

Experience:

Customer service: 1 year (Required)

MINDBODY

1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to

Commute:

Minneapolis, MN 55413 (Required)

Work Location:

In person