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at Lithia & Driveway in Missoula, Montana, United States

Service BDC Administrator

Entry-Level JobVerifiedNo experience needed

Pay: $17–$20/hr

Posted: 3 weeks ago

Location: Missoula, MT (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 9/27/2026

Career Insights for Customer Service Supervisor

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What they do

A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$60,156 / year median in Montana

-1% projected decline

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Job Description

at Lithia & Driveway in Missoula, Montana, United States Job Description Missoula Toyota, Missoula, MT 59804 Full time R115248

Dealership:

L0237

Lithia Toyota of Missoula Lithia Toyota of Missoula Now Hiring:

Service BDC Administrator +

Pay:

$17.00 -$20.00 per hour DOE Why Join Our Team? +

Competitive Compensation:

Enjoy a competitive pay that reflects your skills and dedication to excellence. +

Quality of Life:

We believe in promoting a work environment that respects your personal time and wellbeing, ensuring a balanced and fulfilling career. +

Personal Growth:

With access to ongoing training programs, we support your career progression and encourage you to reach your full potential. +

Supportive Team Environment:

Become part of a team that values collaboration, communication, and mutual support, where your contributions are recognized and valued. What You'll Do + Answer inbound service calls and schedule appointments. + Contact customers to confirm, reschedule, and follow up on service visits. + Respond to online service inquiries, texts, and emails promptly. + Help create an exceptional customer experience from the first interaction. + Work with Service Advisors and the Service Manager to maximize appointment opportunities. + Maintain accurate customer information and appointment records. What You'll Bring + Automotive dealership or call center experience is preferred, but we will train the right candidate! + Outstanding customer service and communication skills + Positive attitude with a strong work ethic + Comfortable speaking on the phone and building customer relationships + Computer proficiency Total Rewards We offer a comprehensive benefits package designed to support you and your family, including: + Competitive pay + Medical, Dental and Vision Plans + Paid Holidays & PTO + Short and Long-Term Disability + Paid Life Insurance + 401(k) Retirement Plan + Employee Stock Purchase Plan + Lithia Learning Center + Vehicle Purchase Discounts + Wellness Programs Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com. About Us At Lithia & Driveway (

NYSE :

LAD ) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC , and GreenCars. We've built a retail model that champions entrepreneuri To view full details and how to apply, please login or create a Job Seeker account