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Kohl's Stores
Full-Time Customer Service Supervisor
Career Insights for Retail Customer Service Manager
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Scorecard
Based on Nebraska data
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What they do
A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$52,402 / year median in Nebraska
+17% projected growth
Job Description
Full-Time Customer Service Supervisor Kohl's Stores - 3.6 Lincoln, NE Job Details Full-time From $20.75 an hour 10 hours ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Parental leave Vision insurance 401(k) matching Employee discount Qualifications Retail sales transactions Hospitality Cash amount verification Team development Cash register operations Full Job Description Kohl's is
IMMEDIATELY HIRING
a full-time Customer Service Supervisor to join our team in Lincoln, NE ! Be part of a team culture that values inclusion and belonging, works hard to help each other succeed, and celebrates each other's wins to deliver a best-in-class experience for our customers. Kohl's associates receive great perks , such as: Medical, Dental, Vision Insurance (and more!) 401k with company match Paid Time Off Parental Leave 15% associate discount, with pop ups to 35% ( no exclusions--includes Sephora!) Customer Service Supervisor is a key member of the Kohl's team , responsible for: Overseeing daily functions of the Cash Office (i.e. register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research) Supervising associates to help support a sales driving culture while focusing on creating a consistent customer experience Engaging and connecting with customers to solve their shopping needs, making everyone feel respected, appreciated and rewarded Overseeing Omni and Freight flow processes Informing customers of current merchandise assortment, store promotions, and events Delivering a consistent sales floor experience by supporting the sales floor, fitting rooms, point of sale, and operational processes Building customer connections and executing an authentic hospitality experience Helping customers save with a Kohl's Card, opening and activating Kohl's Card applications Observing associate performance and providing feedback in partnership with Assistant Manager/Store Manager Onboarding, training and developing associates Apply today! Kohl's is anEqual Opportunity Employer Job Type:
Full-time Pay:
From $20.75 per hourBenefits:
401(k) Dental insurance Employee discount Flexible spending account Health insurance Paid time off Parental leave Vision insuranceWork Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health Insurance
- Dental Insurance