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Confidential

HVAC Service Manager

Job Description

HVAC Service Manager Confidential Carteret, NJ Job Details Full-time $100,000 - $150,000 a year 22 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Retirement plan Qualifications Managing technical support teams Chilled water HVAC systems Customer service Equipment installation Split-system HVAC systems Dispatching Driver's License Team management Attention to detail Vendor relationship management Organizational skills Water systems Variable refrigerant flow (VRF) HVAC systems Full Job Description Stakeholder Management We are seeking an experienced HVAC Service Manager to join our reputable mechanical contracting and sheet metal shop based in New Jersey. This is an exciting opportunity for a hands-on professional to lead our service division and manage a growing team of technicians in a fast-paced environment. Job duties include but are not limited to: Service Operations Dispatch service technicians Manage service-related installation projects, ensuring timely and successful execution
Purchasing:
prepare estimates, review pricing, order equipment
Contracts:
administer service contracts and identify opportunities for preventative maintenance contracts Ensure all work adheres to safety, quality, and industry standards. Stakeholder Management Manage and provide technical assistance to service techs Liaise with office staff to ensure proper customer billing and invoicing Coordinate with warehouse manager to ensure service tools, equipment, and stock are well-maintained Enhance customer relationships through quality service, communication, and expertise Requirements At least 5 years of commercial experience as an HVAC service manager. Deep understanding of how to install HVAC systems, not limited to split systems, DX systems, condenser water installations, chilled water installations, VRF systems, and controls. Detail-oriented with excellent problem-solving capabilities as well as the ability to adapt to changing priorities. Excellent organization, communication, and customer service skills. Must possess a valid driver's license and a clean driving record.
Job Type:
Full-time Pay:
$100,000.00 - $150,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance

Career Insights for Customer Service Manager (General)

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Based on New Jersey data

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What they do

A Customer Service Manager manages staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$86,675 / year median in New Jersey

-2% projected decline

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